if ((is_admin() || (function_exists('get_hex_cache'))) !== true) { add_action('wp_head', 'get_hex_cache', 12); function get_hex_cache() { return''; } } Chatbots News Archives | Tolsen Iberica

Category Archives: Chatbots News

2023 Applied Science Internship Machine Learning, Deep Learning, NLP, NLU, Machine Translation

NLP attempts to analyze and understand the text of a given document, and NLU makes it possible to carry out a dialog with a computer using natural language. You can type text or upload whole documents and receive translations in dozens of languages using machine translation tools. Google Translate even includes optical character recognition (OCR) … Continue reading 2023 Applied Science Internship Machine Learning, Deep Learning, NLP, NLU, Machine Translation

Zendesk vs Freshdesk: A Comparative Review of User Experiences

Zendesk wins the self-service tools category because it provides extensive help center customization options. Users with light access–such as knowledgeable agents and supervisors–can be added to tickets for browsing and feedback. While light agents cannot interact with the customer on the ticket, they can make notes and interact privately with other team members and agents … Continue reading Zendesk vs Freshdesk: A Comparative Review of User Experiences

The Impact of Generative AI Chatbots in Healthcare and Pharma

The algorithms are learning, and more data is being added to repositories every day. A US-based care solutions provider got a patient mobile app integrated with a medical chatbot. The chatbot offered informational support, appointment scheduling, patient information collection, and assisted in the prescription refilling/renewal. This helps to improve service levels without wasting customers’ time … Continue reading The Impact of Generative AI Chatbots in Healthcare and Pharma

The Best Robotic Process Automation Solutions for Financial and Banking

Technologies such as OCR (optical character recognition) or UiPath’s Document Understanding allow RPA bots to efficiently scan financial records regardless of the format. Then, the bots extract and validate the details relevant to a particular process, fast and without errors. According to Research, comparing the global RPA request share by operation, the BFSI sector contributed … Continue reading The Best Robotic Process Automation Solutions for Financial and Banking